IT SERVICE

Our principal area of activity is provision of IT services for business. The IT services we provide are a perfect solution for those enterprises that want to ensure the business continuity as well as security of their organisations. If you cooperate with us, you will get access to qualified specialists, reliable IT support, as well as 24/7 assistance.

IT SERVICES – WHO SHOULD USE THEM?

Our IT services for businesses are an offer addressed to all enterprises representing the private and public sectors. We dedicate our services to both large and small enterprises which need IT service management. The broad range of services allows us to tailor our offer to every customer. Our everyday customers include companies from the:

• medical
• logistics
• construction
• finance
• hotel

and many other sectors.

For the majority of our customers we act as an external IT department, which assumes full responsibility for the correct operation of the IT systems and for the support for the users. Nevertheless, our offer includes also such support areas as helpdesk or server administration, which might be interesting for enterprises that are looking for partial assistance. Each form of cooperation means considerable time and money savings, allowing the company to focus on its current operations and development.

IT SUPPORT FOR BUSINESS – WHAT DO WE OFFER?

24/7 IT SUPPORT is an end-to-end support for enterprises regardless of size and type of activities they pursue. Our offer covers:

• helpdesk support for users remote troubleshooting for users, which makes it possible to avoid a downtime at the company and the resulting breakdowns and financial losses
• server administration proactivity, 24/7 support, modern solutions that drive technological advantage
• computer network management ongoing support for the computer network through consulting and deployments
• IT system operation continuity monitoring provision of business continuity of your enterprise through continuous system monitoring
• consultant visits at the customer’s premises routine meetings to take preventive measures, update information and provide individual on-site support
• purchasing policy related to IT infrastructure supplies of hardware and software as well as substitute hardware in case of breakdown
• consultations and advice ongoing support based on knowledge of IT novelties

We provide our services in whole Poland to provide support to numerous Polish and foreign companies. The end-to-end support lets your company reduce costs and streamline its operations.

HELPDESK

Thanks to this IT service your employees will gain access to a team of experienced consultants, who handle your ongoing technical issues. We offer immediate remote help for the users, even 24/7 in crises. If the remote support is insufficient, we guarantee that your site will be visited by a consultant. Thanks to this solution you can be sure that your company will run without downtime. Each notification will be registered in our system and you will have access to the status of a given case.

DATA SECURITY AND BACKUP

Ensuring security of company data is one of the primary objectives for each organisation and IT companies. Our many years’ experience has allowed us to develop appropriate procedures, rules and good practices. Thanks to this service we will select proper tools and make sure that backup copies are created correctly. We will ensure end-to-end business data security, which guarantees business continuity of your company.

CLOUD-BASED SOLUTIONS AND OFFICE 365

End-to-end deployment of cloud services is another part of our offer, which will give you technological advantage over competitors. We offer the activation of the Office 365 ecosystem (among others, Exchange, SharePoint, Teams, OneDrive) and the migration of data, e.g. emails, files. We also launch tailor-made cloud-based solutions, e.g. private cloud – this a perfect solution for enterprises that attach a great importance to strong data privacy.

IT SERVICES FOR BUSINESS – BENEFITS

Stability and security are key aspects that are valued by every organisation in the market. IT support for business, which is provided by an IT service company, might bring a range of benefits for the development of your enterprise:

• ACCESS TO QUALIFIED AND EXPERIENCED SPECIALISTS
• GUARANTEED BUSINESS CONTINUITY OF YOUR ENTERPRISE
• PROVISION OF DATA SECURITY
• TECHNICAL SUPPORT AND CONSULTING
• 24/7 MONITORING OF IT SYSTEMS
• COST REDUCTION
• ACCESS TO LATEST TECHNOLOGIES AND KNOWLEDGE

Allow us to take care of your company – professional IT support is fundamental for business development. Our company provides highest quality IT services, which is confirmed by numerous references.

Contact us and we will prepare an offer tailored to your needs. Create an external IT department together with Support Online.